Why am I getting an ‘invalid email address’ error message?

Published 3 November 2022 on the HowDidiDo help centre; the original author was not recorded.

Please ensure the device or internet browser you are using is not modifying the email address or the password, e.g. adding a space before or after the email address has an extra character added. This is most common with devices that use auto-correct or if you are pasting in the email address.